Legal
Privacy Policy
Last updated: June 2026
01
Overview
SmartAlgorhythm ("we", "us", "our") is a consultancy operated by Shashank B R, based in Bangalore, Karnataka, India. This Privacy Policy explains how we collect, use, and protect information about visitors to smartalgorhythm.com and clients who engage our services.
We take your privacy seriously. We collect only what we need, use it only for the purpose it was shared, and do not sell it. This policy is written in plain language because we believe you deserve to understand it.
This policy is governed by India's Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act).
02
Information We Collect
We collect information in the following ways:
| Type | What it includes | How collected |
|---|---|---|
| Contact information | Name, email address, phone number | Contact form, email, WhatsApp, booking tools |
| Business information | Company name, role, industry, description of business needs | Discovery calls, forms, email correspondence |
| Usage data | Pages visited, time on site, browser type, approximate location | Automatically via analytics tools |
| Communications | Emails, call notes, messages exchanged in the course of an engagement | Direct communication |
| Payment data | Transaction records (processed by third-party payment providers; we do not store card details) | Payment processors |
We do not collect sensitive personal data (health, religion, biometrics, financial account credentials) through this website.
03
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to enquiries: When you contact us, we use your details to respond and to understand your needs.
- To deliver services: During an active engagement, we use the information you share to complete the agreed work.
- To send relevant communications: We may send updates about your project, invoices, or follow-ups related to your enquiry. We do not send unsolicited marketing emails without your explicit consent.
- To improve our website: Anonymised usage data helps us understand which parts of the site are useful and what can be improved.
- To comply with legal obligations: We retain records as required by applicable law.
We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.
04
Data Sharing
We do not sell your personal data. We do not share it with third parties for marketing purposes.
We may share data in limited circumstances:
- Service delivery: If a third-party tool is used to deliver part of your engagement (e.g. a cloud platform, automation tool, or AI service), only the data necessary for that function is shared, and only with your knowledge.
- Legal compliance: If required by law, court order, or a government authority under applicable Indian law, we may disclose your data.
- Business transfer: In the unlikely event that SmartAlgorhythm is transferred or merged with another entity, your data may form part of that transfer, and you will be notified.
05
Data Storage and Security
Your data is stored on secured systems. We use industry-standard practices to protect information from unauthorised access, loss, or misuse, including encrypted communication channels and access controls.
We retain your data for as long as necessary to deliver services and meet legal obligations. For enquiries that do not convert into engagements, contact data is retained for no more than 12 months. For client engagement data, we retain records for 7 years in line with standard business record-keeping requirements under Indian law.
06
Third-Party Tools and Services
This website and our operations may use the following categories of third-party services:
- Website hosting and infrastructure: Vercel, Cloudflare, or similar platforms for hosting the website and managing DNS.
- Analytics: Tools such as Google Analytics to understand website traffic. These tools may set cookies and collect anonymised usage data.
- Communication: Email providers, calendar tools, and video conferencing platforms used for client communication.
- Payment processing: Third-party payment gateways that process transactions securely. We do not store payment card details.
- AI tools: In the course of building or demonstrating solutions, AI platforms (such as OpenAI, Anthropic Claude, or others) may be used. Data shared with these tools during an engagement will be discussed with you in advance.
Each third-party provider has its own privacy policy. We encourage you to review those policies for tools that handle your data.
08
Your Rights
Under the Digital Personal Data Protection Act, 2023 and applicable law, you have the following rights regarding your personal data:
- Right to access: You may request a copy of the personal data we hold about you.
- Right to correction: You may request correction of inaccurate or incomplete data.
- Right to erasure: You may request deletion of your personal data, subject to our legal obligations to retain certain records.
- Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time.
- Right to grievance redressal: You have the right to raise a grievance with us regarding the handling of your personal data.
To exercise any of these rights, contact us at shashank@smartalgorhythm.com. We will respond within 30 days.
If you are unsatisfied with our response, you may escalate to the Data Protection Board of India once it is operational under the DPDP Act.
09
Children's Privacy
Our website and services are intended for business owners and professionals. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted personal data to us, please contact us and we will delete it promptly.
10
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, the "Last updated" date at the top of this page will be revised. We will notify active clients of material changes by email.
We encourage you to review this page periodically. Continued use of the website after a policy update constitutes acceptance of the revised policy.
11
Contact
For any questions, requests, or grievances related to this Privacy Policy or your personal data, please contact:
Shashank B R
SmartAlgorhythm
Bangalore, Karnataka, India
shashank@smartalgorhythm.com
We aim to respond to all data-related requests within 30 days.